Help and support
Get help with kitchen advice, aftersales support and managing your Magnet Trade account.
Local store
Your local trade expert can help with:
- Checking stock
- Product enquiries
- Kitchen planning, design and quote
- Kitchen fit and installation advice
- After-sales including tracking and returns
Accounts support
If you need help with:
- Making a payment
- Balance queries
- Request a statement
- Update to my accounts details
Email our accounts team creditcontrol2@nobia.com
Customer care
Our customer care team are on hand to help.
Call on 01325 744 093
Monday to Friday: 8.30am-8.00pm
Saturday: 9.00am-6.00pm
Sunday: Closed
Email us ccenquiries@magnet.co.uk
Manage your account online
- Check your credit balance at anytime
- Make credit payments in your own time
- 2min to setup, for existing Magnet customers
- View and download your invoices
How to buy from Magnet
Learn how your local store can work with you and your customer either online or in-store.
Contact your local store
With over 195 stores nationwide, we're never far away.
About us
Save you time, take away the hassle, and make you money.
